Monday, September 22, 2014

Resolve Outlook Express Issues

Outlook Express is one of the most popular email clients, which comes bundled with earlier versions of Internet Explorer. The best thing about this free email management program is that it is compatible with both IMAP as well as POP3 protocol. Moreover, it even contains a built-in newsreader. Though it sounds similar to Microsoft Outlook, there is not much in common with them, except for the same architectural philosophy that they both share.

Outlook Express normally functions without issues, but like any software program, it is not immune to corruption and various other issues entirely. Obviously, any issue in the program requires troubleshooting. So, read on to learn some easy troubleshooting steps to deal with common issues in the application, as provided by the Outlook Express help team.

Addressing the issues in Outlook Express

The most annoying issue is the one when your Outlook Express takes a good deal of time to load. Outlook Express help team highlights that the issue can be resolved easily, by tinkering with some settings in the program. Let us see how to do that.

Steps to follow
  • Launch Outlook Express and then go to Tools menu.
  • Open Options, and uncheck the Automatically log on to Windows Messenger option. 
  • Restart the program, and check if the troubleshooting helped to fix your slow loading issues. 
Another common issue is the Error 0x800420CB. This error restricts Outlook Express from launching. Here is how to fix it.
  • Go to Tools menu in Outlook Express application and open Accounts. Proceed to the Mail tab in the pop-up box. 
  • Select the duplicate mail account there and then click on Remove. You need to keep doing this until all the duplicated accounts are deleted. 
  • When done, restart the application and check if the error is resolved.
In case you are still facing the issue, then try changing the name of the Outbox.dbx file. You will be able to locate this file using the Windows search utility.

Another problem in Outlook Express involves the hyperlinks not working in the email client. For that, open Run command box, type regsvr32 urlmon.dll in the text field. Now, launch Internet Explorer, go to Tools, open Internet Options, and click on Reset Web Settings. This will fix your problems with hyperlinks opening.

These are some of the common issues in Outlook Express and their resolution. For more such troubleshooting tips, browse through other posts here, or call our tech support team for online chat support.

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