Friday, September 27, 2013

How To Contact Hotmail Support Services

Hotmail is one of the most popular email and web service providers, competing with web clients like Yahoo and Google. At times, you might have problems using the Hotmail service and may need assistance. In case of queries and troubleshooting, you can always make use of the Support services provided by Hotmail.
However, this is not confined to sending an email to the customer support people and waiting for a reply. Use the Microsoft support phone number, or the online solution center, for all your queries and problems. If you think contacting them over the phone is too difficult a process for you, then you can always choose the easier option; making use of the online solution center.

Steps to access the online solution center
  • In order to find answers to your Hotmail or Windows messenger related queries, you must first login to your hotmail account. When you type in your username and password, you will be logged in to your hotmail home page.
  • From here, you may navigate to the Help section, by clicking the link at the top right corner of the home page. This page would take you to the hotmail help page.
  • In the online help page of hotmail, click on the Support option from the dropdown menu in the help option.
  • You can see a text field, labeled Type your question here. You may type in your queries there, and press Enter. You will find a number of questions that are closely related to the query that you typed in.
  • In most cases, the answers to these queries would be sufficient to solve your problems.  You can also find similar queries in the Solutions section of the online solution center homepage.
  • You may search for the query and the solution to the same, on this page. Most probably, you will find the answers here. 
  • If you can’t find the answer to your question on this page, you can always click on the Ask a question link and type in your specific query. However, in order to do this, you will have to create an online support center profile. 
  • Once you do this, your query will be posted on the online solution community forum, and you will find the answer for your query within no time, either from the customer service people, or from users who have gone through the same problem, and successfully tackled it.
Call Microsoft support phone number at 1-866-672-4551 between 8 am-1 am from Monday to Friday and up to 8 pm during Saturdays to get assistance from their support personnel.

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