Windows update is the free service provided by Microsoft to update the operating system installed in their computer. Microsoft recommends you to use Windows update and download the updates to your computer in order to protect the data in your computer. Windows update also updates the necessary applications installed in your computer. By default, the Windows update runs automatically and downloads the necessary updates when you are connected to the Internet.
Occasionally, the Windows update may not work. Most of the times, the problem occurs during installation of the updates. The instructions to fix this problem are discussed below. You may also contact Windows online support if you are not comfortable with following the steps.
Instructions to Fix Windows Update Issues
You should review the installation history. To do this, click on Start and select All Programs. Select Microsoft Update or Windows Update. After that, select Review your update history. You may find a red X against some updates indicating those updates that have failed. Click on the red X mark to get an installation error code. Note it down in a piece of paper.
Navigate back to the main window of Windows Update and select Go to Knowledge Base articles. Type the error code that you have noted down in the previous step and hit the Enter key. In the search result, a link will be shown. Click on it and you will be directed to a Knowledge Base article in the Microsoft website. Follow the instructions to troubleshoot the failed update.
You may also try scanning your computer with a tool called Microsoft Windows Malicious Software Removal Tool. To do this, click on the Start menu, go to Run and type MRT, and then press Enter. On the welcome screen, click on Next and select Full Scan. The program will scan your computer for malware that is hampering the Windows Update. Follow the on-screen prompts to remove the found malwares.
If you have an anti virus program installed in your computer, run a complete scan of your computer. If you do not have an antivirus program installed, you may download one free of cost. AVG, Avira, Kaspersky, and Norton are some of the popular antivirus programs. Free versions of all these are available.
These are the steps to fix the problems with Windows Update. You may also contact Windows online support if you are unable to fix the issue.